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Crucial Conversations: Tools for Talking When Stakes are High Al Switzler, Joseph Grenny, Kerry Patterson, Ron McMillan, Stephen R. Covey
Publisher: McGraw-Hill

I chose one that came out in 2002 called 'Crucial Conversations: Tools for talking when the stakes are high'. Crucial Conversations – Tools for Talking When Stakes are High is a guidebook for leaders who need to have crucial conversations in order to bring about needed solutions in their organization. Kerry Patterson et al (2002) used the term Crucial Conversation in the book Crucial Conversations: Tools For Talking When The Stakes Are High. Men, Women, and Worthiness: The Experience of Shame and the Power of Being Enough. Having clear intentions for the conversation will help set an appropriate tone, says Joseph Grenny, co-author of Crucial Conversations: Tools for Talking When Stakes Are High. I chose this book because having the courage to confront is one of my weak points. But keeping silent on the job comes with considerable costs, says Joseph Grenny, coauthor of Crucial Conversations: Tools for Talking When Stakes Are High. So our “trick” is to create conditions for dialogue that will help us master the tools for talking when the stakes are high. Crucial Conversations gives you the tools to hand life's most difficult and important conversations. With over two million copies sold, one would imagine that people are getting value from Crucial Conversations: Tools for talking when stakes are high. Crucial conversations are defined by: high stakes, varying opinions, strong emotions and tough issues. You know, the ones which involve high emotions, differing opinions, and high stakes. Tools For Talking When Stakes Are High However, we can improve the quality of the crucial conversations we have with others. Discover how to communicate best when it matters most. That's the thought behind Crucial Conversations: Tools for Talking When Stakes Are High, a book written by four-time bestselling authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.